Please keep our business hours in mind when getting in touch. We are more than happy to help with any questions you may have. Due to the number of products we carry, it can be helpful to include a link to the product you have a question about.
Hire & installation services
All of our availability and pricing is calculated online. You do not need to call us prior to booking. Payments and bookings are made online only and cannot be made over the phone.
Product availability is calculated live. Shipping costs are calculated at the checkout.
Your order status will continue to say 'Processing' until it is either marked as delivered, or until your items are marked as returned if it's a hire booking.
Please submit your questions below. We look forward to assisting you.
For changes to existing bookings, including hire extensions, cancellations, and appointment times, please email email@example.com
Please note: We are unable to take bookings or make appointments over the phone. All bookings and payments need to be submitted through our website.
Please ensure you check your spam folder for appointment details.
Save time. Book online.
Did you know all of our services are booked online through our website?
Whether you need you car seat installed, to hire a baby capsule, to hire a car seat or have your car seat checked; our website is available 24/7 so that you can choose the items, times, and dates you need at your own pace (even better it can done after your children are asleep).
Cancellations, changes to bookings & appointment times
All booking changes, cancellations and account related enquiries should be directed to firstname.lastname@example.org.
Please ensure you include the booking name and/or order number with any email requests.
Please refer to our terms & conditions for our cancellation policies.
Onsite & Mobile Services
Our showroom is open by appointment. We do not currently offer a drop in service, so it is essential that you book an appointment online if you wish to:
- Have your car seat installed
- Have your car seat installation checked
- Hire a baby capsule
- Hire a car seat or other items
- Return any hire equipment
- Try different car seats in your car
- View our range of car seats and accessories
We also run a popular mobile service, offering mobile installation throughout the Gold Coast, Logan and Brisbane.