CONTACT US

Have a question? Take a look at our Frequently Asked Question’s page.

CONTACT US

For changes to existing bookings, including hire extensions, cancellations, and appointment times, please email hello@childsafetysolutions.com.au

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1300-260-826

Please note: We are unable to take bookings or make appointments over the phone. All bookings must be submitted through our website. Please ensure you check your spam folder for appointment details.

We are currently receiving a high volume of calls. Phone calls are currently reserved for:

  • Issues with a booking that has begun or is due to begin shortly.
  • Confirming availability for last minute bookings prior to booking online (less than 48 hours notice)

After hours calls are strictly for emergencies only.

Save time. Book online.

Did you know all of our services are booked online through our website?
Whether you need you car seat installed, to hire a baby capsule, to hire a car seat or have your car seat checked; our website is available 24/7 so that you can choose the items, times, and dates you need at your own pace (even better it can done after your children are asleep).

Changes to bookings & appointment times

All booking changes, appointment changes, and account related enquiries should be directed to hello@childsafetysolutions.com.au.
Please ensure you include the booking name and/or order number with any email requests.

Cancellations

All cancellations must be submitted in writing to hello@childsafetysolutions.com.au.
Please refer to our terms & conditions for our cancellation policies.
We are unable to discuss cancellations and booking changes via phone.

Onsite & Mobile Services

Our showroom is open strictly by appointment only. We do not offer a drop in service, so it is essential that you book an appointment online if you wish to:

- Have your car seat installed
- Have your car seat installation checked
- Hire a baby capsule
- Hire a car seat or other items
- Return any hire equipment
- Try different car seats in your car
- View our range of car seats and accessories

We also run a popular mobile service, offering mobile installation throughout the Gold Coast, Logan and Brisbane.

Our showroom is strictly open by appointment only. Please make sure your have booked an appointment online before coming to see us. We are unable to take walk-ins.

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