Confirming your booking - Delivery to a Private Residence

You can confim your booking by ensuring all the information submitted is correct. This will help us ensure everything is ready for you.

We understand that as you prepare for your travel plans, the last thing you may want to do is fill out forms.

In order to offer a service that runs smoothly and ensures your have everything you need on arrival, we do require a fair bit of information.

We use the information provided to us to process your booking and ensure everything is carried out in a seamless manner. Afterall, we are only as good as the information we have access to. We ask you to check it all over, as you will be the first to know if there's a change of plans, and can update us accordingly.

Similarly, without knowing what dates your intended to book or how old your child is, we have no way of knowing if any of the information submitted is correct. This is one of the reasons we ask that all of our customers check over the information submitted to ensure it is correct.

 

The details shown below are an example only and DO NOT represent your actual booking details. This page is a publicly accessible page put together to show you how to check your details to confirm everything is correct prior to your booking.

Your booking details

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Your email confirmations

When you've placed your booking, you'll receive two emails. One email containing your order overview, and one email containing your hire booking details.

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Your order overview

Check your order overview as it will list each of the items you've booked, and the dates you've booked each item for.

If you have made any changes to the items you've booked or your hire dates, this will be shown in the portal when you login through out website. 

This information is located on your order overview that is received via email when payment is made for your booking. This is not located on your holiday hire booking details form.

 

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Your hire dates

We recommend checking that your hire dates are booked so that they work with your travel plans.

  • Collection commences at 10am on the final day booked.
  • We ask that all items are packed up and waiting for collection by 10am to allow collection.
  • If you require an item for longer, please confirm with the people you are staying with that someone will be availble the day after you leave for collection, and book an extra day when submitting your booking.
  • Whilst requests for extension may be submitted on the day of collection, we may be unable to accommodate these due to pre-existing bookings.

 

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Booking add-on's

Your booking overview will include any items you have added on to your booking (if required).

For example:

  • An infant insert for a car seat
  • A rain cover for a pram
  • A travel bag for a travel stroller
  • A playmat
  • Any add-on purchases
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Your shipping selection

Check your order overview to ensure the correct shipping option has been selected.

Our local pick-up option is available to those who live locally expecting incoming visitors. This option will appear once a local address is entered.

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Your hire details

When entering delivery address, you can make arrangements for collection to take place from a different address if needed.

This can be done by selecting 'Yes' instead of 'No' when asked if the collection address is the same as delivery.

This information can be found on your holiday hire booking details form. A copy of this is emailed to you when you submit it. You can find this in your inbox.

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Delivery Address

Where possible, we recommend including the name of the building that our team will be delivering the items to (If applicable). 

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Your child's detail's

Fill out your child's details as accurately as possible. We use this information to ensure all the equipment provided is suitable for the age and size of the child.

We still require the child's age if hiring equipment other than a car seat.

 

 

Resubmit your hire details here (If required)

Shopping Cart

Don't go just yet!

Enter your details to save your order for later. No need to add all your items to the cart again later :) Our hire equipment delivery options are flat rate and include delivery of as many items as you need.

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